Free Play Arcade - Denton

The young lady in the front was very nice. The place was very organized with all games a great place for teenagers or kiddos. Had a great conversation with the receptionist while I was waiting on kids to play they had a great time experiencing new games that they do not have access to where. The price is great for an individual that will be coming in and out all day but if you are an individual coming from out of town be prepared to stay at least 3 hours to get your money's worth.

As soon as you walk in to this establishment you are greeted with enthusiasm and kindness. My partner and I spent hours here, leaving and coming back as we please, which was so convenient. The bartenders were cheery, fast, and super sweet. The cocktail options were great, and every drink we had was perfect. The Fresh Prince of Bel-Air cocktail was definitely our favorite though! There are over 300 games upstairs and downstairs, from options such as pinball, to guitar hero, to skee-ball, racing games and more! After this visit we will for sure be coming back every time we visit Denton, and will be going to the location closer to us in Dallas. A great place for families before 9 PM, and an even better place for 21+ after 9 PM! Can't wait to play again!

Very unkind and not accommodating at all!!!!! Extremely upsetting and very hurt by my experience here. Came with my family from out of town. I called ahead to see if they had any menu options that were safe for me (gluten allergy) and they do not. So we brought food for me to eat and the rest of our group had planned to buy dinner at the establishment. They would not allow me to sit at a table and eat RICE that I brought for myself because “they don’t allow outside food”. I understand if I was just bringing my own food just because but I would have been more than happy to purchase dinner if they had ANYTHING safe for me to eat. I clearly explained to the staff member that I was unable to eat anything they served and that I just wanted to be able to eat dinner with my family. I was told I could go eat outside (in the dark in the cold rain) and come back after I was done. I ended up breaking down into tears because it had been a very long and hard day for me already and I just wanted to be able to enjoy a meal and games with my family. I just wanted to sit there and eat my rice and mind my own business. I had the courtesy to ask for permission. I have NEVER not been accommodated at an establishment that hasn’t had options for me in the 10 years since I’ve been diagnosed with my allergy. Among that, the staff member that was on shift at the front desk treated me with a very disrespectful and condescending attitude. Very hurt. We will not be coming back unless they are willing to show more kindness and compassion to their customers.